ShipLog
Suits: You want the board, changelog and widget from day one, and you expect to pay $9/mo once real feedback arrives. It is priced per project, not per seat.
Limit that bites first: The 10 items. Ours is the smallest free plan here, and a live product can pass that quickly. Captain removes both caps.
When you outgrow it: $9/mo or $90/yr per project
Pick something else if: You want a board that stays free as it fills up. Sleekplan and UserJot both list unlimited feedback on $0. ShipLog also has no roadmap view (it has status tracking on the board), no custom domain and no email announcements.
Sleekplan
Suits: You are one founder and want unlimited free feedback, plus email and in-app announcements.
Limit that bites first: The single admin. Teammates start on Starter, which has 3 seats. Roadmap, moderation and the REST API start there too.
When you outgrow it: $13/mo billed yearly ($15 monthly)
Pick something else if: A second person needs to manage feedback while you are on $0.
sleekplan.com
ShipLog vs Sleekplan
UserJot
Suits: A small team wants unlimited feedback for free, with a roadmap, a REST API and an MCP server on $0.
Limit that bites first: Moderation. Posts and comments go live without review until Starter. Free also has no custom domain or integrations, and UserJot's branding stays on until Professional at $59/mo.
When you outgrow it: $29/mo (Starter). No yearly price listed
Pick something else if: You need to approve posts before they appear, and $29/mo is too high a step.
userjot.com
ShipLog vs UserJot
Featurebase
Suits: You also want a help center and live chat, which Featurebase includes on $0, and a hosted board is enough for feedback.
Limit that bites first: The in-app widget, plus the single seat. Embeddable widgets, the API and MCP all start at Growth, and each seat is charged after that.
When you outgrow it: $29/seat/mo billed yearly ($37 monthly)
Pick something else if: You want to collect feedback inside your app without paying.
featurebase.app
ShipLog vs Featurebase
Canny
Suits: You have few active voters and want Canny's AI feedback capture and 5 managers from the start.
Limit that bites first: The 25 tracked users. A tracked user is anyone who gives feedback, including by voting or commenting, so the count follows your audience. Changelog emails also need a paid plan.
When you outgrow it: $79/mo billed yearly ($99 monthly)
Pick something else if: Your audience is likely to pass 25 voters soon. The next step is $79/mo billed yearly for 100 tracked users, and Canny asks you to complete a few steps to unlock the free plan.
canny.io
ShipLog vs Canny