How much does Featurebase cost?

Featurebase has a free plan for one seat, then Growth at $29, Professional at $59 and Enterprise at $99 per seat per month billed yearly. Monthly billing is $37, $75 and $129 per seat. The Fibi AI agent adds $0.49 per resolved conversation. Checked against featurebase.app on November 9, 2026.

Yes, for one seat. The free plan takes unlimited posts on one feedback board and includes a public changelog page and live chat. The embeddable in-app widget, custom domain, integrations and API start at Growth.

What does a two-person team pay for Featurebase?

For the in-app widget and a custom domain you need Growth, so two seats cost $58/mo billed yearly ($696 a year) or $74/mo billed monthly. A third seat adds $29 or $37 a month.

Is Featurebase cheaper than ShipLog?

Not once you need the widget. ShipLog is $9/mo or $90/yr per project, not per seat, with the widget, REST API and MCP server on every plan, the free one too. ShipLog has no custom domain, help desk or live chat, so compare it only if you want the feedback loop alone.

Does Featurebase offer discounts?

Yes. Eligible startups get 86% off, and paid plans have a 10-day free trial with no credit card. Yearly billing is about 20% less than monthly.

Featurebase pricing

Featurebase pricing (2026), plan by plan

Featurebase is now a support suite with feedback boards inside, priced per seat from $29 per seat per month billed yearly. ShipLog does only the feedback loop, at $9/mo per project.

Last verified November 9, 2026 against featurebase.app/pricing. Spot something stale? Tell us and we'll fix it.

Featurebase's plans

Every price is per seat per month. Paid plans have a 10-day free trial, and eligible startups get 86% off. The Fibi AI agent costs $0.49 per conversation it resolves, on any paid plan.

Plan	Billed yearly	Billed monthly	Feedback boards	What it adds
Free	$0	$0	1	1 seat, unlimited posts, public changelog page, live chat. No in-app widget, custom domain or API.
Growth	$29	$37	5	Embeddable in-app widgets, custom domain, API, MCP and webhooks, Linear, Jira, GitHub and Slack integrations.
Professional	$59	$75	10	Private boards, post moderation, workflows and SLAs, 20 free Lite seats. Branding removal is a $69/mo add-on from here.
Enterprise	$99	$129	Unlimited	SAML SSO and SCIM, custom admin roles, multi-brand, 50 free Lite seats.

ShipLog

$9 USD/mo or $90/yr per project, not per seat. Board with voting, statuses, changelog, widget, REST API and MCP server, with branding removal included. Free for one project with 10 feedback items and 10 changelog entries.

What a two-person team pays

Two founders who want feedback inside their app need Featurebase's embeddable widget, and most want a custom domain too. Both start at Growth, so both founders need a Growth seat.

Featurebase Growth, 2 seats

Billed yearly: 2 × $29 = $58/mo, or $696 a year
Billed monthly: 2 × $37 = $74/mo, or $888 a year
Each extra seat adds $29 or $37 a month

ShipLog Captain, 1 project

Billed yearly: $90 a year
Billed monthly: $9/mo, or $108 a year
The price stays the same as the team grows. ShipLog has no custom domain: the board lives at shiplog.ca/p/your-project.

Which one fits

Pick Featurebase if

You run customer support as well as feedback. Featurebase puts a help desk, live chat, an AI support agent, a help center and feedback boards in one tool, so it can replace several bills. It is also the better deal if you qualify for its 86% startup discount, or if you need a custom domain, which ShipLog doesn't offer.

Pick ShipLog if

You want a feedback board, a changelog and an in-app widget, not a help desk. ShipLog is $9/mo per project however many people use it, and the widget, REST API and MCP server are on every plan, free included.

Every feature side by side: ShipLog vs Featurebase. Other tools: Canny pricing, free feedback board tools. Or try a board: Harbormaster demo board.

Frequently asked questions

How much does Featurebase cost?: Featurebase has a free plan for one seat, then Growth at $29, Professional at $59 and Enterprise at $99 per seat per month billed yearly. Monthly billing is $37, $75 and $129 per seat. The Fibi AI agent adds $0.49 per resolved conversation. Checked against featurebase.app on November 9, 2026.
Is Featurebase free?: Yes, for one seat. The free plan takes unlimited posts on one feedback board and includes a public changelog page and live chat. The embeddable in-app widget, custom domain, integrations and API start at Growth.
What does a two-person team pay for Featurebase?: For the in-app widget and a custom domain you need Growth, so two seats cost $58/mo billed yearly ($696 a year) or $74/mo billed monthly. A third seat adds $29 or $37 a month.
Is Featurebase cheaper than ShipLog?: Not once you need the widget. ShipLog is $9/mo or $90/yr per project, not per seat, with the widget, REST API and MCP server on every plan, the free one too. ShipLog has no custom domain, help desk or live chat, so compare it only if you want the feedback loop alone.
Does Featurebase offer discounts?: Yes. Eligible startups get 86% off, and paid plans have a 10-day free trial with no credit card. Yearly billing is about 20% less than monthly.